ARTICLE

Why Outsourcing Your IT Makes Sense  

Even with whispers of an economic recession on the horizon, it’s a job seeker’s market in the tech industry right now, and it’s making recruitment difficult and expensive. Additionally, it’s taking longer to find the right hire than it has before. North American companies are taking between 54 and 60 days on average to hire a successful IT candidate. Coupled with the quickly changing cybersecurity landscape, organizations without proper network monitoring are leaving the door wide open to cyber threats.   

For small and medium-sized businesses (SMBs), these issues can be serious burdens on both productivity and security.  

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Are You Training Your Team to Know Everything?   

When new talent is secured, training and retention are continuous. This is necessary to reduce gaps in skillsets and prevent security risks. With a growing number of cybercriminals preying on remote workers, gone are the days of a firewall and a password being adequate network security.   

With any size team, training is important to equip staff with the knowledge they need to effectively manage their work. Training is another cost layered onto the recruitment process and salary of your new hire. It’s not a one-and-done event, it takes continuous training to keep your team thinking ahead of cybercriminals and ahead of technological advancements.  

Despite continuous training, there are only so many hours in a day that a small IT team can apply the knowledge they’ve learned to catch up with the evolving landscape while balancing a daily workload and monitoring an expanding virtual network. It’s a matter of time before exhausted IT employees miss something important such as a technology deployment or cyber threat that puts your entire network at risk.   

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Productivity Relies on IT More Than Ever 

Half of North America's private-sector GDP is driven by small- to mid-sized businesses. With smaller individual workforces that generate big results for the economy, can SMBs like yours afford to miss a beat?   

Almost everything we do during the day relies on technology. That means almost everything we do during the day relies on who is managing your IT network. That is a heavy burden for a small internal team—and for the team responsible for hiring those positions.   

Companies that are outsourcing their IT operations not only have eyes on their network at all times, but they have access to robust disaster recovery should a cyber threat find its way into the network.   

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Thinking Outside the Cubicle 

With 3.6 million tech-related job postings in the US last year, it is certainly an uphill battle for SMB organizations like yours to compete for and keep IT talent.   

Just because there are vacant cubicles in the IT department doesn’t mean they have to be filled by expensive hires. There are several areas of expertise required in an IT team, making it difficult and out-of-reach for you to try to fill every gap or expect a small team to take on all the work.   

There are more efficient solutions available that include management or augmentation of IT operations—for a fraction of the cost to build an in-house team.    

Choosing to outsource means you know you're hiring experts who bring resources to the table that you wouldn't otherwise have access to. It also means that you are hiring trusted professionals who have been vetted by an experienced company, removing the risk of a bad hire or having to deal with employee turnover (which happens to be at an all-time high among IT roles).    

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Raising the Bar—Not the Tension 

The expanding role of an IT professional is making it difficult to manage the workload with a small team. The rise in cybersecurity risks alone is a lot to keep on top of, and no business is too small to be immune to online threats.   

More SMBs are outsourcing IT operations for many reasons—ultimately because it relieves them from significant financial and operational stress. It allows them to skip the costly steps of recruiting and training new talent while gaining the expertise of professionals. This outsourced model enables you to reduce overhead and take control of your budget and IT operations at the same time.   

How much time and money have you spent recruiting for IT?  

Fixed costs are essentially converted into variable costs when your IT is outsourced. Pay-as-you-go allows you to scale your business up and down so you pay for what you really need day-to-day. Outsourced IT professionals can provide strategic consultation and IT roadmap planning to help prevent cyber threats and optimize your network.   

Outsourcing enables businesses to access a full team of IT experts along with their software and equipment, unlocking IT support and operational efficiency without the significant capital investment required to set up an always-on network operations center.  

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Identifying and Choosing a Managed Service Provider (MSP) 

Modern IT teams at small and mid-sized businesses are faced with a host of time-consuming issues and ongoing staffing problems that make Information Technology management and operation infeasible. Enterprise-grade solutions exist, but simply scaling them down doesn’t meet the unique needs of SMBs.   

SMBs need a solution developed to solve their specific issues—a solution that provides employee education, 24×7 IT support, and protection against cyber threats—without making it harder for users to do their jobs.  

By outsourcing IT to a trusted MSP, SMBs can often choose to augment current IT operations or an on-premise IT department. Choose a provider that will protect your data and help you improve productivity through: 

  • Proven Information Technology expertise at all levels 
  • Advanced security protection
  • Seamless integration with your existing processes

Outsourcing IT makes sense for SMBs because it enables them to keep their network up and running and manage risks associated with the cloud, without interrupting productivity.    

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Protect Your Data and Productivity With Bulletproof 

Bulletproof has been helping SMBs protect their data and productivity for over 20 years. Our experts are fully trained in the Microsoft tech stack. This sets us apart from other IT service providers that support a variety of tech but are not as knowledgeable in Microsoft technology.   

At Bulletproof, our skilled team provides enterprise-grade solutions without the enterprise price. We will be your trusted IT service partner while saving you all the expensive hassle that comes with hiring and training your own in-house team.   

Explore how we can help your organization reduce IT headaches and labor costs while protecting your network from advanced cybersecurity threats. Learn more about our Bulletproof 365 services.   

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Get the Winning IT Strategy Your Small Business Needs This Year 

 

Beyond the switch to hybrid work, the rise of cybercrime, and scarcity of IT resources, small businesses are also dealing with a tremendous amount of uncertainty. Inflation is high and a post-COVID recession looms, putting SMBs under pressure to make smart decisions about how they tackle modern IT challenges. SMBs need to move away from a reactive IT strategy towards a proactive strategy. Tackle the modern IT challenges facing small businesses with our guide designed specifically for SMBs. 

 

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