Fredericton, NB, Canada ● Halifax, NS, Canada ● Moncton, NB, Canada ● Prince Edward Island, Canada
 
Project Manager

Bulletproof is a premiere technology company founded in 2000. Driven by innovative, empowered and creative teamwork, we build solutions that solve business challenges and deliver overall business improvement for our global clients. At Bulletproof, we are committed to our customers, our team and our communities.

Bulletproof’s practices include Security and Managed IT Operations Centers, Quality Assurance and Testing, Integration, Consulting, Education and Product Fulfillment; working together to provide true end-to-end business solutions. Our Security Operations Center protects our clients 24 hours a day by providing extensive security services, including best-in-class technology offerings.  Our commitment to our Microsoft Practice elevates security, compliance, productivity and collaboration capabilities, and our Learning Solutions allow us to enhance the knowledge and skill sets of all our clients.

Bulletproof is a Gold Microsoft Partner and a TWO TIME Microsoft Canada Modern Workplace IMPACT Award winner.  We are passionate about helping our customers achieve more securely.  
We are growing.  Since the acquisition of Bulletproof by Gaming Laboratories International (GLI), our mandate to expand our capacity and market reach is aggressive.  We are building the team to help us achieve those goals, in Canada, in the USA and internationally. We have ambitious plans to leverage our depth of experience across our practices and we are building an ambitious team to achieve those goals together.

Interested?  Read on to see if your experience is a fit.

Description
Bulletproof Solutions is seeking a Project Manager (PM) to join our Custom Learning team. You will manage the projects through a full project life cycle for client and internal projects and be responsible for the delivery of leading learning solutions. You will provide positive and effective leadership to a development team consisting of Instructional Designers, Media Developers, Quality Assurance Testers, and Course Developers/Programmers.

The successful candidate will be working in a team-based, results-driven environment. This can be a remote position.

Role Responsibilities
• Manage multiple projects concurrently.
• Lead projects through all phases of the project life cycle to completion, including planning, scheduling, budgeting of resources both internal and external, project controls, risk analysis, reporting, and executing all activities required for each project.
• Create a work plan that includes a schedule with dependencies, milestones, risks, and issues.
• Produce weekly, monthly, and quarterly reports as defined for a project.
• Financial reporting on projects as determined for a project and minimally at the completion of a milestone.
• Ensure compliance with fixed price contracts with clients.
• Manage and oversee utilisation and capacity individually and collaboratively with managers and other PMs.
• Interface directly with managers, employees, clients, partners, and others to clearly define project requirements and manage expectations.
• Liaise with clients, taking time to understand clients’ evolving needs, developing the client relationship through effective communication and personal skills, and building trust through repeated, timely, and effective project delivery.
• Communicate effectively with the global team in a fast-paced work environment.
• Contribute to the continuous improvement of internal PM development, supporting materials, and process training documentation.
• Promote and practice company values while leading staff and nurturing a creative, innovative, and enjoyable work environment.
• Assist the team with completing tasks as necessary to complete the projects successfully.

Required Experience and Certification
• Bachelor’s degree in any subject area.
• Minimum six years project management experience.
• Three years experience leading cross-functional teams developing eLearning experiences.
• Knowledge and experience with eLearning courseware development is a strong requirement of the role.
• PMP or PRINCE 2 certification is considered an asset.

Soft Skills
• Positive attitude.
• Empathetic team member able to build strong relationships with clients and team members.
• Strong written and oral communication skills.
• Critical eye for details.
• Able to work effectively with minimal supervision.
• Excellent time management, task planning, and prioritization skills.
• Life cycle management of an eLearning development.
• Strong proactive project management skills.
• Understanding of adult learning theory.
• Able to adapt quickly to changing client and team requirements.
• Demonstrated experience leading cross-functional remote teams.
• Proficient with Microsoft Office.
• Skilled at creating schedules for shared resources.
• Proactive in identifying and resolving issues and working through challenges with a positive attitude.
• Leadership and relationship-building skills.
• Able to meet deadlines.
• Able to document issues, alternatives, and recommendations in an effective manner suitable for manager consumption.