Built on governed identity, endpoints, and M365 controls
In the AI era, organizations can’t afford downtime, fragmented support, or reactive IT - because availability, governance, and secure access become even more critical. Bulletproof's Managed IT Complete end-to-end IT operations with integrated security controls - building a stable, governed foundation that organizations need before adopting AI-powered productivity tools. We provide a 24×7 Service Desk, identity and access management, and proactive device and endpoint security management. We manage servers, backups, firewalls, and core network infrastructure, keeping your environment secure, stable, and compliant while your team focuses on the business.
The Business Impact of Innefective IT
Downtime is expensive: Average cost is $5,600 per minute;a two hour outage can exceed $672K in lost revenueand SLA penalties.
Unpatched systems = breaches: Delayed updates leave openings attackers exploit; containment costs often exceed $500K.
Slow recovery hurts operations: Restores frequently exceed 40 hours, leading to six figure legal, compliance, or ransomware expenses.
Compliance drift is costly: Misconfigurations and weak governance can trigger penalties up to 4% of global revenue.
IT budgets get drained: Staffing gaps, burnout, and unpredictable “break/fix” fees inflate yearly OPEX.
We provide comprehensive, always on IT management built for organizations that want smoother operations, fewer disruptions, and stronger protection across their entire environment. We handle routine tasks, triage, patching, backups, monitoring, and continuous optimization—freeing your internal teams to focus on strategic initiatives.
Reliable, fast support that keeps your
users productive.
• 24/7 end user issue resolution
• Remote device management (Windows,
macOS, iOS, Android)
• Application troubleshooting
• Performance and connectivity support
• Accelerated ticket resolution to reduce
downtime and IT workload
Secure, optimized, and governed
Microsoft 365 + cloud environment. Governance, backup, and configuration hygiene that helps teams prepare for AI-enabled collaboration while reducing data and compliance risk
• M365 workload management (Exchange,
Teams, SharePoint, OneDrive)
• Daily cloud to cloud backups with 24
hour restore SLA
• Teams Voice management (routing,
number porting, provisioning)
• SharePoint governance (site structure,
metadata, reporting)
• Mobile app protection policy &
Intune configuration
Proactive management of your entire
IT backbone.
• Server management (on prem, virtual, Azure)
• Endpoint lifecycle & compliance management
• Backup and disaster recovery monitoring (Veeam, Datto, Cohesity, Barracuda)
• Firewall management (Fortinet, Cisco)
• Network management (routers, switches, wireless)
• Automated patching & continuous health monitoring
• Managed Remote Access Service: A unified remote access platform leveraging Fortinet (IPsec / ZTNA / SASE) integrated with Microsoft Entra ID & Intune—designed, deployed, and fully
managed by Bulletproof.

• Predictable, always-on operations that reduce disruption to modernization and AI initiatives.
• Backup + restore SLAs designed to minimize downtime when every minute matters.
• Close IT & security skill gaps without adding headcount
• Lower operational costs with predictable monthly billing
• Proactive monitoring and rapid response
• Eliminate routine IT tasks so your team can focus on growth
• Strengthen security & compliance through continuous updates and governance
• Ensure consistent, 24/7 support for your entire workforce
Global state-of-the-art 24/7 Security Operations Centers (SOC)
24/7 Service Desk support for users
Complete solutions provider, offering a full range of IT, security, and compliance solutions to meet your ever-evolving needs and budget
Bulletproof professionals hold industry-recognized certifications, including CISM, CISSP, CEH, OSCP, SC-200, MS-500, AZ-500, MS-100, NIST CSF/800-53/800-171, ISO/IEC 27001, CMMC RP, CMMC RPO, WLA-SCS, CISA, CPT, OSCP, PCI-QSA, SC-100, SC-300, and SC-401.
Long-standing Microsoft Solutions Partner for Modern Work, Digital & App Innovation Azure, Infrastructure Azure, Data & AI, and Security with specializations in Cloud Security, Identity & Access Management, Information Protection and Governance, and Threat Protection.
Member of the Microsoft Intelligent Security Association
Certified Cybersecurity Maturity Model Certification (CMMC) Practitioner Organization

Vasu Jakkal, CVP, Microsoft Security
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