Meet Bulletproof at MISA BC 2026 Conference

Been There Done That Panel

Municipal IT Incident Leadership Beyond the Playbook

Join three experienced municipal IT professionals as they share their experience working through systems failures and cyber-attacks, resulting in practical, experience-based lessons.

Panelists:

• Andrew Durnin, Director of Digital Services & Information Technology – District of North Vancouver

• Dave Polvere, Manager of IT & Digital Transformation – City of Penticton

• Eric Good, Information Technology Manager – City of Fort St John

Compliance, AI, & Modern Security Operations:

Turning Pressure into Practical Defense for Municipalities

This fireside chat is delivered jointly by the City of Victoria and Bulletproof, sharing a municipal‑led perspective on how compliance requirements, AI risk, and modern security operations come together in practice. The discussion focuses on real‑world challenges, lessons learned, and practical approaches that support today’s operational needs while preparing for future modernization.

The City of Victoria will share first‑hand experience navigating compliance, data protection, and incident response pressures, including a discussion on how AI, compliance, and security operations intersect in real municipal settings and how modern SOC and MDR models support both current‑state and future‑state environments.

Speakers:

Dave Hickman, Principal Solution Architect, Bulletproof

Mike Palmer, Chief Information Officer, City of Victoria