Gaming eLearning Courses

PROVIDING INTERACTIVE ELEARNING COURSES TO MEET THE TRAINING & REGULATION NEEDS OF THE GAMING INDUSTRY

Introduction

Up Your Game With Our New Gaming Courses

Bulletproof Academy combines world-class courses with leading-edge eLearning technology to deliver custom training solutions. We understand the needs of the gaming industry, the needs of companies when it comes to managing eLearning, and the needs of eLearning students. That knowledge combination delivers maximum ROI for your organization.

 

Individually or as a bundle, our comprehensive courses leverage our committed collective focus and years of experience into the ever-changing performance needs and compliance requirements of today’s gaming world.   

 

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Our Sports Betting Basics course was awarded the 2020 Brandon Hall Group HCM Excellence Award for Best Unique or Innovative Learning and Development Program! 

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Gaming eLearning Solutions

Bulletproof Academy provides casino and lottery operations with eLearning programs and courses developed specifically to meet the training needs of the gaming industry. Our focus and experience give us deep insights into the ever-changing performance needs and compliance requirements of today’s gaming world.

Sports Betting: Basics

Course Details

Duration 60 minutes
Suitable For Gaming regulators, operators, suppliers, entry-level sports bettors
Custom Content Available upon request

 

Summary

When the U.S. Supreme Court struck down the Professional and Amateur Sports Protection Act (PASPA) in May 2018, it opened new opportunities. But the sports betting playing field is also complex and holds many challenges. Like any newcomer to a sport, it’s best to receive some coaching to understand the game and how it’s played before you start to play.

This interactive course coaches participants on the basic elements of sports betting, its complexities, and challenges. Through gamification, learners practice the desired behavioural outcomes within the learning experience itself. This provides a safe place for them to experience the behaviour and its consequences before applying it to their daily workflow.

Objectives

  • Describe a brief history of sports betting in the United States.
  • Outline the current state of U.S. sports betting.
  • Apply basic sports betting terminology and concepts.
  • Recognize how sports betting differs from traditional gaming.
  • Identify regulatory concerns related to sports betting.

Sports Betting Operations

Course Details

Duration 60 minutes
Suitable For Gaming regulators, operators, suppliers
Custom Content Available upon request

 

Summary

Sports betting is growing at an astonishing rate in the U.S. with a projected potential total revenue of over $6B USD by the year 2023*. Legislators, regulators, and operators are seeking to rapidly align themselves with sports betting’s best practices to ensure they effectively harness that potential. This interactive course considers many aspects of sports betting to create high-performance operations and features the GLI-33 (Standards for Event Wagering Systems), recognized by legislators, regulators, and operators as an industry-leading, sports betting standard. The course provides interactive elements such as short quizzes, trigger-based actions, and assessments.

*Source:Eilers & Krejcik Gaming, LLC

Objectives

  • Describe risk factors faced by sportsbook operators and identify risk management approaches.
  • Describe prominent Know-Your-Customer and geolocation issues facing sportsbooks.
  • Describe the essential considerations for sports betting change management systems.
  • Explain the audit and reporting requirements for sportsbook operators.

Responsible Gambling

Course Details

Duration 30 minutes
Suitable For Casino employees
Custom Content Available upon request

 

Summary

Most Guests gamble responsibly, but some do not. Those with an uncontrollable urge to gamble need support. Casinos have responsible gambling programs and materials in place, but you need to connect them with problem gamblers. Your frontline staff is in an ideal position to make that connection, provided they can recognize statements that signal a problem.

Their responsibility is not to judge Guests. Instead, they will learn how to refer trained staff to struggling Guests or take a proactive approach for Guests who request help. Learners will recognize factors that contribute to problem gambling, such as excess alcohol consumption and underage gambling. The course keeps learners engaged through interactive elements such as trigger-based actions and assessments.

 

Objectives

  • Define problem gambling.
  • Recognize statements that suggest problem gambling.
  • Respond to problem gamblers who request help.
  • Respond to underage Guests and help minors in the casino.
  • Limit alcohol sales to problem gamblers and visibly intoxicated guests.

Anti-Money Laundering (AML)

Course Details

Duration 105 minutes
Suitable For Casino employees
Custom Content Available upon request

 

Summary 

You work hard to provide impeccable customer service, always striving to be the best at everything you do. However, some customers may try to use your facility for the wrong reason, perhaps even money laundering.

This suite of interactive courses teaches learners to recognize unusual transactions that signal attempted money laundering and respond in compliance with FINTRAC’s anti-money laundering requirements. The courses keep learners engaged through short quizzes, trigger-based actions, and assessments.

Objectives

  • Learn the Anti-Money Laundering role and Know-Your-Customer responsibilities. 

Full Suite Outline

Introduction to Anti-Money Laundering | 30 Minutes

Maintain compliance with FINTRAC's regulations using core concepts. This course is a prerequisite to the other courses in the suite.

Anti-Money Laudering for Slot Cage Supervisors | 20 Minutes

Explore the Slot Cage Supervisor's AML role and Know-Your-Customer responsibilities. 

Anti-Money Laudering for Charity Cage Supervisors | 20 Minutes

Explore the Charity Cage Supervisor's AML role and Know-Your-Customer responsibilities. 

Anti-Money Laudering for Table Games Supervisors | 20 Minutes

Explore the Table Games Supervisor's AML role and Know-Your-Customer responsibilities. 

Anti-Money Laudering for Surveillance | 20 Minutes

Explore how Surveillance supports operational AML efforts and reporting and documenting responsibilities. 

Why Bulletproof Learning Services?

  • Award winning courses
  • 15+ years of experience in Custom Content Development
    • A dedicated team of 30+ professionals, partnering with customer's departments to develop, enhance, and support learning initiatives.
    • Our team includes: Solution Consultants, Instructional Designers, Project Managers, Media Designers, Course Developers, Quality Assurance Specialists, Learning Administration Consultants
  • We are eLearning Specialists focused on collaboration, adult-learner centric learning, quality assurance, and process driven project management
  • We develop learning for customers both near and far – from a mile from our Fredericton, NB headquarters to thousands of miles away in various countries. As such, we are seasoned at creating for dispersed and global audiences, which includes localizing the content into many languages
  • Turnkey Learning Management System including a dedicated Learning Consultant (additional fees apply and are not included in COVID-19 Response Package)
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READY TO MAKE THE FIRST MOVE? GET YOUR QUOTE TODAY!

Bulletproof Academy combines world-class courses with leading-edge eLearning technology to deliver custom training solutions. We understand the needs of the gaming industry, the needs of companies when it comes to managing eLearning, and the needs of eLearning students. That knowledge combination delivers maximum ROI for your organization. Individually or as a bundle, our comprehensive courses leverage our committed collective focus and years of experience into the ever-changing performance needs and compliance requirements of today’s gaming world.

REQUEST FREE QUOTE

cybersecurity webinar

MAKE THE MOST OF GAMING OPPORTUNITIES WHILE ENSURING YOUR CYBERSECURITY POSTURE MEETS THE CONSTANTLY SHIFTING CHALLENGES OF THE MOMENT

Bulletproof™ has teamed up with GLI University® to help you navigate the future of gaming!

Cybersecurity is a constant concern for any iGaming or sports betting regulator, supplier, or operator. The question is, how can you make the most of iGaming and sports betting opportunities while also ensuring your cybersecurity posture meets the constantly shifting challenges of the moment? Learn how GLI University and Bulletproof can help in our on-demand webinar, “Cybersecurity Pitfalls, Best Practices, and the Way Forward.”

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