Remote workforce & staffing
Acceleration of new technology
Business continuity
Covid has shown that it is difficult to staff the correct personnel with security and gaming experience. Many lotteries have transitioned to a remote workforce which, while beneficial in certain aspects, causes concerns in others.
Many corporations used to be able to manage IT in-house when their whole staff was in-house, but as the complexity and sophistication of cyberattacks increase, that’s quickly becoming a thing of the past. Organizations having to quickly adjust to support a work-from-home environment created a feeding frenzy for bad actors.
As the attack footprint grows with a distributed workforce, it is crucial to have the correct security controls and perform the right level of security testing.
Lotteries have proven resilient and adaptable, but new technology leads to new risks. The cloud is here to stay and Multi-State Lottery Association (MUSL) has specific guidelines on how to secure and control the cloud. In the future, we will see traditional on-premises systems such as RNGs and ICS in the cloud.
In the meantime, modern cyber threats require lotteries to leverage modern technologies and tools to properly defend against cyberattacks. To avoid loss of reputation and revenue, lotteries must identify and assess new risks and proactively address any weaknesses exposed by digital growth by staying up to date with technology.
Testing business continuity is important, from recovery from a ransomware attack to testing lockdown procedures. While investment in testing may have once been questioned, today’s growing security threats and the impact they can have mean that these activities will pay dividends in the event of an incident.
Ultimately, the future is here, and the industry is moving beyond traditional lottery games to iLottery, cashless, in-lane and more. While there is always risk, with the right level of security and verification, these technologies can be employed securely.
To learn more about the ever-evolving lottery landscape and why security is the key to future lottery success, check out a similar blog post here.
The lottery industry has experienced significant growth in its reliance on technology to power lottery operations—and with that growth comes an equally significant escalation in risk. Bulletproof helps companies modernize their lottery systems and introduce new gaming sources of revenue while simultaneously reducing threats and security risks.
Bulletproof’s skilled team of IT experts have the deep understanding of lottery central gaming systems required to help protect lottery organizations worldwide.
Book a meeting with one of our account executives to learn more, Sean Athey, and Pat Costagerni.
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