Behind the Alerts: What Modern SOC Operations Actually Reveal

Session Overview

We’ll pull back the curtain on what modern SOC operations actually do beyond alerts.

This session is grounded in real‑world patterns observed across Microsoft‑based security environments and active SOC investigations, not theory or marketing.

You’ll hear practical insight into:

Where visibility breaks down between alerts and real risk
How proactive threat hunting uncovers activity automated tools miss
How findings are validated, prioritized, and acted on in real SOC workflows
What SOC teams are doing day to day that most organizations never see
Why ownership and execution matter more than adding more security tools

Attendees will leave with a clearer understanding of how modern SOC operations work in practice and how to evaluate whether their current approach is delivering real visibility and outcomes.

97%

Share of organizations that reported an AI-related security incident and lacked proper AI access controls.

Is This Right For You?

What You'll Gain:

Knowledge & Insights

Get a real‑world view of how a modern SOC operates beyond dashboards and alerts.

Expose Blind Spots

Learn how threat hunting improves detection and response, exposes blind spots, and reduces noise so teams can focus on what matters most.

Live Q&A From Senior Experts

Bring your toughest questions and get direct, practical answers from leaders running a modern SOC.

Who Should Register to Attend:

Security & IT Leaders

Understand what effective SOC coverage looks like in practice and how to assess whether your current approach is delivering real visibility and outcomes.

CISOs & Risk Owners

Gain insight into common blind spots, how to evaluate confidence in your security posture, and what to expect from a proactive, execution‑focused SOC model.

Microsoft Security Decision Makers

Learn how a Microsoft‑aligned security approach performs in the real world, beyond assumptions, and what changes when threat hunting and response stay inside your environment.

Your Speaker Line Up

Steven Duguay, VP Managed Services

Steven Duguay is the Vice President of Security Operations at Bulletproof, Steven has been with Bulletproof since 2007, contributing significantly to the company's growth and success. With a robust skill set that includes expertise in Microsoft Office, management, troubleshooting, and coaching, Steven has played a pivotal role in enhancing Bulletproof's security operations. His leadership and dedication have been instrumental in positioning Bulletproof as a trusted name in the industry. Under Steven's leadership, Bulletproof has been recognized with several prestigious awards, including the Microsoft Security Trailblazer award in 2024. This award highlights Bulletproof's excellence and innovation in the security landscape.

Devin Brooks, Manager SOC Operations

Devin Brooks is the Manager of SOC Operations at Bulletproof, with over five years of hands‑on experience helping customers protect their technology and respond to real‑world security threats. He began his career as a security analyst and progressed into team lead and SOC manager roles, giving him firsthand insight into the day‑to‑day realities of modern security operations. Devin works closely with live customer environments and understands exactly what organizations are seeing and missing inside their IT security landscape.

What's Next?

Microsoft Threat Protection Engagement with Bulletproof

Microsoft Threat Protection Envisioning Workshop

Learn how to put next-generation Microsoft security tools to work for you.

With this workshop, you’ll gain visibility into immediate threats across email, identity, and data, plus clarity and support on how to remediate vulnerabilities and upgrade your security posture for the long term.

Microsoft Modern SecOps Envisioning Workshop

Gain a bird’s eye view across your enterprise with SIEM for a modern world.

Get an overview of Microsoft Sentinel along with insights on active threats to your Microsoft 365 cloud and on-premises environments with a Microsoft Modern SecOps Engagement.

Bulletproof Credentials

2024 Microsoft Intelligent Security Association Excellence Award Winner, Security Trailblazer
2021 Global Security Partner of the Year Winner, Microsoft
5X Microsoft Canada Security IMPACT Award Winner
20+ years of IT, security, & compliance knowledge serving various industries across North America
Global state-of-the-art 24/7 Security Operations Centers (SOC), 24/7 Service Desk Support, Network Operations Center (NOC), & Technology Operations Center (TOC)

SOC-2 Type 2 Compliant

Long-standing Microsoft Solutions Partner for Modern Work, Digital & App Innovation Azure, Infrastructure Azure, Data & AI, and Security with specializations in Cloud Security, Identity & Access Management, Data Security, and Threat Protection.
Member of the Microsoft Intelligent Security Association
Advanced Expert Partner, Fortinet with Specializations in Cloud Security, SASE, SD-WAN, Operational Technology
Awarded General Services Administration (GSA) Multiple Award Schedule (MAS) with holder of Highly Adaptive Cybersecurity Services (HACS)
Certified Cybersecurity Maturity Model Certification (CMMC) Practitioner Organization

“I’m so pleased to congratulate Bulletproof this year’s Microsoft Security Excellence awards recipient for Security Trailblazer award.

Our partner community plays such an important role in helping our customers navigate a rapidly evolving cybersecurity landscape.

We are so proud to work alongside them in a shared commitment to building a safer world for everyone.”

Vasu Jakkal, CVP, Microsoft Security