A lot of small business that had one or two IT members pre-pandemic are finding they can no longer operate status quo.
The pandemic forced businesses to scramble to manage a sudden shift to remote work. Plans—and mistakes—were hastily made. Ad-hoc solutions were implemented and IT departments, if they existed, were stretched far beyond their limits. The necessary shift to remote or hybrid workplaces over the last two years has accelerated the risk factor amongst all industries and requires more IT resources to support.
And as the dust settles after the largest public health crisis of our life, many small businesses are realizing they are never going back to “normal.” Instead, most organizations have concluded that instead of a full-time return to the office a hybrid workplace is the best way forward.