Managed IT Services: Bulletproof 365 Solution Overview

Unparalleled Productivity. Essential Modern Security.

Hiring a dedicated staff of IT specialists can be costly, especially if you’re running a business looking to scale.

With managed IT services, Bulletproof becomes an extension of your IT staff of specialists, helping you to embrace today’s complex and ever-evolving systems and ensure your day-to-day operations are running as efficiently as possible. Empowering you to do more.

Only Bulletproof 365 (B365) delivers the power of Microsoft 365’s advanced productivity solutions and security features together, creating a holistic solution wrapped as a fully managed service for your small to midsized organization (SMB).

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Make the Most of Your Microsoft Technology

EVERYTHING YOU NEED IN ONE POWERFUL PACKAGE.

What happens when you take the best features of one of the world's most advanced productivity platforms—Microsoft 365—and wrap them with leading-edge security and support services delivered by a specialized cybersecurity company? You get the most secure cloud services package anywhere: BULLETPROOF 365.

Whether you are a small organization with limited IT resources looking to outsource your IT operations or a large enterprise with thousands of employees that requires vital outsourced IT support, the award-winning solutions and decades of Microsoft knowhow provided by our BULLETPROOF 365 can get you there.

It's a turnkey solution that combines Microsoft 365 + IT Service Desk + Employee Education, all wrapped in Bulletproof security. For one simple monthly fee, BULLETPROOF 365 offers a complete managed package of bundled IT services.

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“Our JEDI team enjoys working closely with the Bulletproof team. They deliver exceptional support to address all our employee IT problems in a timely manner. With just a call, they are quick and effective at identifying the issue and finding proper solutions to fix it.

It brings us peace of mind knowing that we have a team of IT experts available 24/7 to support our company’s technology needs when we need it most. Their customer service is easy to use, and we can access information or assistance at any time of the day. We look forward to building a strong partnership with the Bulletproof team.”

– Brennon Somerville, Finance & Operations Manager, Joint Economic Development Initiative Inc. (JEDI)

Success Management & Training goes beyond the basics. Security Awareness training will help educate your employees on cybersecurity, transforming them from targets into active defenders of your security.

Empower your employees to get the most out of your Microsoft 365 investment, increase adoption, and enable your employees to find what they need with confidence.

Bulletproof Service Desk Support can supplement or free up your company’s existing in-house IT staff or be an affordable alternative to in-house IT staff for small businesses.

24x7 Infrastructure Monitoring and Management take care of servers, networks, firewalls, and Azure workloads for a complete and streamlined technology experience.

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What Bulletproof 365 Can Do For You

ORGANIZED AND EFFICIENT, NO MATTER WHERE YOU WORK

Make the most of your Microsoft suite and your entire tech stack so that you can operate and grow effectively, and securely.

Advanced Cloud Backup
Fully managed next-generation firewall support

BEST PRACTICES FOR BETTER SECURITY

Multi-Factor Authentication
Secured "self-serve" password reset and unlock capabilities
Safeguard company data on desktops, laptops, and mobile devices
Most current and secure version of Windows and Office included

CLOUD MIGRATION MADE SIMPLE

Project management, configuration, and support
Cloud experts to oversee your rollout
Proactively detect and fix issues

UNMATCHED EDUCATION AND EXPERTISE

World-class customer success program to increase adoption and enable your users to get the most 0ut of their technical toolkit.
Security Aware program transforms your people from cybercrime targets to active contributors to your security
Access to certified Microsoft experts, 24/7

Technology is a business enabler. Your IT environment shouldn't limit your employees' ability to get their job done effectively and efficiently.

Bulletproof 365 gives you everything you need in one package:

Mobilizes Your Workforce With Zero Trade-Offs	Access corporate data securely from anywhere on any device Allow personally owned device access without compromising security or personal privacy Enjoy access to unique Bulletproof SharePoint apps Single login for all services and devices The Microsoft Cloud has a 99.9% uptime guarantee backed by a Microsoft financial guarantee that pays you if not met
Supports Your Compliance Needs	Meet mandatory security requirements for organizations operating in highly regulated industries Support compliance with new European Union privacy regulations (GDPR) by implementing one of the key deliverables–an effective security control regime
Provides You With Total Support	Included Service Desk support available 24x7 by phone, chat, or email Support in English or French Comprehensive monthly service reporting Access to specialized security response resources the minute you need them
Provides Easy Integration	Everything you need to securely manage a digital workforce/workplace Easy setup and deployment managed by Bulletproof

What You Get With Bulletproof 365

Ideal for organizations that are looking to modernize and streamline the way they use technology without exposing themselves to risk. Perfect for businesses with no internal or limited internal IT resources.

All Bulletproof 365 versions include the complete license suite of Microsoft 365 tools and apps for your business:

Comes with Office 365: We'll help you stay up to date with the latest versions of Microsoft Programs.
Safest Windows Ever: Make the most of all the security features your organization has to offer.
Email and Calendaring: Easily connect with your customers and co-workers using Outlook and Exchange.
Cyberthreat Protection: Protect your endpoints from malware, viruses, and spyware.

File Storage: Manage your files from anywhere with ample storage to meet your needs.
Tenant Management: Manage your Microsoft 365 Cloud Workloads (Exchange Online, Teams, OneDrive, SharePoint Online, etc.) more easily than ever.
Data Protection Controls: Help secure business data on personal and company-owned devices.
Dependability and Support: Get 99.9% uptime guaranteed and 24x7 online and phone support when you need it most.

Developed and Deployed by Microsoft Experts

Enterprise-level outsourced IT, complete with the expertise of Microsoft's 2021 global Security Partner of the Year.

Who's watching your network? Bulletproof clients get the best of both worlds. We are a leading cybersecurity firm with more than two decades of experience in protecting companies around the world. We're also a Microsoft Solutions Partner delivering the help you need for everything Microsoft including Microsoft 365, Azure, Microsoft Sentinel, and SharePoint.

Everything we do integrates productivity and security, so you can stay compliant, secure, and operating at your best. We deliver value, protection, and peace of mind that other cloud managed service providers can't.

Make the most of your M365 applications to protect your investment while optimizing productivity.

Configured correctly, M365 can meet all major security standards including ISO 27001, HIPPA, and FIPS 140-2.*

Bulletproof's world-class training and success management system drives high user adoption.

*Source: Skyhigh Networks

Why Bulletproof?

2024 Microsoft Intelligent Security Association Excellence Award Winner, Security Trailblazer
2021 Global Security Partner of the Year Winner, Microsoft
Decades of technology, compliance, and security knowledge serving various industries of all sizes
Global state-of-the-art 24/7 Security Operations Centers (SOC)
24/7 Service Desk support for users
Complete solutions provider, offering a full range of IT, security, and compliance solutions to meet your ever-evolving needs and budget
Bulletproof professionals hold industry-recognized certifications, including CISM, CISSP, CEH, OSCP, SC-200, MS-500, AZ-500, MS-100, NIST CSF/800-53/800-171, ISO/IEC 27001, CMMC RP, CMMC RPO, WLA-SCS, CISSP, CISA, CEH, CPT, OSCP, and PCI-QSA
SOC-2 Type 2 Compliant
5X Microsoft Canada Security IMPACT Award Winner
Long-standing Microsoft Solutions Partner for Modern Work, Digital & App Innovation Azure, Infrastructure Azure, and Security with specializations in Cloud Security, Identity & Access Management, Information Protection and Governance, and Threat Protection.
Member of the Microsoft Intelligent Security Association
Awarded General Services Administration (GSA) Multiple Award Schedule (MAS) with holder of Highly Adaptive Cybersecurity Services (HACS)
Certified Cybersecurity Maturity Model Certification (CMMC) Practitioner Organization
Bulletproof named to CRN's Managed Services MSP 500 List for 2025

“I’m so pleased to congratulate Bulletproof this year’s Microsoft Security Excellence awards recipient for Security Trailblazer award.

Our partner community plays such an important role in helping our customers navigate a rapidly evolving cybersecurity landscape.

We are so proud to work alongside them in a shared commitment to building a safer world for everyone.”

Vasu Jakkal, CVP, Microsoft Security

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Get the Winning IT Strategy Your Small Business Needs This Year

Beyond the switch to hybrid work, the rise of cybercrime, and scarcity of IT resources, small businesses are also dealing with a tremendous amount of uncertainty. Inflation is high and a post-COVID recession looms, putting SMBs under pressure to make smart decisions about how they tackle modern IT challenges. SMBs need to move away from a reactive IT strategy towards a proactive strategy. Tackle the modern IT challenges facing small businesses with our guide designed specifically for SMBs.

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Bulletproof 365

Unparalleled Productivity. Essential Modern Security.

Solution Overview

Make the Most of Your Microsoft Technology

EVERYTHING YOU NEED IN ONE POWERFUL PACKAGE.

What Bulletproof 365 Can Do For You